Himesh Sharma

Company

Zasya Solutions

Follow Me

LinkedIn

About

Himesh is a business development professional with 8+ years of experience in the IT and digital services industry, operating at the intersection of strategy, sales, product, and execution. He holds a B.Tech in Information Technology and an MBA in Finance and Marketing, combining strong technical understanding with business acumen. His work includes leading growth initiatives for service-based agencies, scaling sales operations, overseeing software projects, and supporting product launches from concept to market. Through his writing, Himesh shares practical insights on business development, digital strategy, product thinking, and technology-led growth.

Articles

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What is a VOIP caller? 

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A lot of times you may be thinking about what is a VoIP caller , but what exactly is it and how do you...
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How Do You Measure Customer Satisfaction for business growth?

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Happy customers are vital to any business. They not only keep coming back but also tell their friends about you, and in this way,...
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What is an IVR System? A Complete Guide for Businesses in 2025

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In a rapidly forward advancing digital era, customers want quick, efficient and hassle free communication. Whether the customer, request support, or to make a...
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The Importance of Call Scripting for Fast and Effective Communication

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Types of Call ScriptsWhy is call scripting essential for achieving fast and effective communication?1. Ensures Consistency2. Saves Time and Increases Efficiency3. Builds Agent Confidence4....
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calling

Why VoIP Calling is a Powerful Game-Changer for Modern Businesses?

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Imagine being able to take important business calls from anywhere—your home, a café, or even while traveling. That’s the kind of flexibility modern businesses...
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Top 7 Steps to Create a Smart Lead Management Process

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Struggling to keep track of your leads? Learn how to build a simple, smart lead management system. From capturing leads to automating follow-ups and tracking team performance—this guide breaks it down into 5 easy steps with real-life examples to help you turn more leads into loyal customers.
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How to Improve Customer Experience in a Small Business?

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Today people expect more than just products or services—they expect great experiences. If you're running a small business, giving your customers a smooth and...
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How to Improve Customer Experience with Data-Driven Customer Services ?

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Improve customer satisfaction with data-driven customer services by leveraging real-time insights, smart reporting, and predictive support tools that enhance every interaction and streamline your support team's performance.
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News

Best VoIP Software for Your Businesses: Meet DialonCloud

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In today’s fast-paced business landscape, seamless communication isn’t just a nice-to-have—it’s a necessity. Whether you're a growing SME, a bustling hospital, or a marketing...
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How Dialoncloud Takes Customer Engagement to the Next Level?

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Customer engagement is the soul of every business. Customers are essential to the business, from tiny local shops to major international enterprises.
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