Privacy Policy
We at DialOn Cloud provide a platform to enable users/ clients to handle lead management and response for different service based industries .
This Privacy Policy provides information on our policies and procedures regarding the collection, use and disclosure of personal and/or confidential information we receive from Clients (including any third parties that submit information to us on behalf of Clients) and visitors who simply browse our website.
This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in DialOn Cloud. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
At different points, you may be required to enter information such as your name, title, company, email address, contact number, or other information. The information gathered is frequently classified as anonymous or individually identifiable:
Anonymous Information: Anonymous information is information that cannot be linked to a specific person. For example, we may be aware that thousands of people have accessed our Privacy Policy, but we do not know their names, residences, or dates of birth. This type of visit information is what we consider to be anonymous data. Some users of our Services choose not to utilize the customization capabilities that are accessible to them, as a result, users are anonymous to us, and the only data we gather about them is anonymous data.
Personally Identifiable Information:Information that enables us to identify you individually, such as your name, email address, or phone number. By registering for or using a Service, the Company may be able to "recognize" you and personalize our service for you.
How we use your information
The personal information is used in order to deliver the Services and communicate with Clients regarding account activity, new product and version offerings, or other matters pertaining to the Services.
The contact details shared by you while you fill the registration form or while emailing us, are recorded for responding to your queries.The service related information may be shared with you using the personal details as mentioned above.
In case you wish not to receive any such information, you can remove your personal information from the website leading to the suspension of the account.
Log Files
DialOn Cloud follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and cache
Like any other website, DialOn Cloud uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, a company that transfers personal data of California residents to third parties:
Before disclosing a resident's personal information to another party, it must notify California residents; andMust offer the option for individuals to refuse the selling of their personal data.
Personal data, including individuals under the age of 16, will not be sold by us and will not be sold without a right to object. These notice and opt-out rules do not, therefore, apply to us.
Shipping and Delivery Policy
This application does not involve any shipping, transportation, or the delivery of physical goods. It is designed solely for web-based use and does not facilitate any form of logistics services.
Subscription Cancellation and Refund Policy
Subscription Cancellation: If a user cancels their subscription before the current billing cycle ends, their subscription will remain active until the end of the billing period. The user will not be charged for the next billing cycle.
Refund policy: In case of any refund, the refund process may take approximately 2-7 business days to reflect in the customer's bank account.