Product · Campaigns & Journeys

Email journeys on autopilot

Build the sequence once — triggered by a signup, a call outcome, an open or a reply — and let it nurture every new contact by email without manual chasing.

Campaigns & journeys, automated

Build the follow-up once, let it run forever

Chasing every lead by hand doesn’t scale. DialonCloud’s visual journey builder lets you drag triggers, delays, branches and email sends onto a canvas — kicked off by a signup, a call outcome, an open or a reply — so every new contact is nurtured automatically.

Start from ready-made recipes for welcome, cart, nurture and win-back, or design your own. Because journeys run on the same contacts as the rest of DialonCloud, a hot lead can be handed to a sales rep or targeted by an SMS campaign — all reported in one place so you can see exactly what’s converting. Automatic UTM tracking tags every link in the flow, so each conversion maps back to the precise step that drove it.

Visual builder
Drag steps onto a canvas: triggers, delays, branches and email sends.
Triggered by any channel
A signup, a call outcome, an open or a reply kicks it off — then it sends by email.
Measure every step
See where leads convert or stall, and fix the exact step that leaks.

Everything in Campaigns & Journeys

Visual journey builder
Ready-made recipes
Triggers & delays
Email, wait & branch steps
Branching on behavior
Goal tracking
Auto-assignment to agents
Step-by-step analytics

Journeys teams turn on first

Four automations that run in the background and compound over time.

WELCOME
Onboard every new contact

A multi-step welcome flow greets new signups by email, sets expectations and moves them toward a first purchase — the moment they join, automatically.

LEAD NURTURE
Warm leads until they’re ready

Not every lead is ready today. A nurture journey drips value over time and flags a contact for a sales call the moment they turn hot — so sales only calls when it matters.

CART & CHECKOUT
Recover abandoned purchases

Trigger a timed email sequence when someone leaves items behind. Branches stop the flow the instant they complete the purchase.

WIN-BACK
Re-engage lapsed customers

Automatically enroll contacts who’ve gone quiet into a win-back journey with a targeted offer — recovering revenue you’d otherwise lose in silence.

Campaigns & journeys FAQs

What teams ask before automating their follow-up.

What is a customer journey?+
A customer journey is an automated sequence triggered by a contact’s actions. In DialonCloud you build it once, it’s kicked off by a signup, a call outcome, an open or a reply, and it nurtures every new contact by email without manual chasing.
Can journeys react to calls, opens and replies?+
Yes. A call outcome, an email open, a click or a reply can start a journey or send it down a branch. The sends themselves go out by email; SMS and calls run as campaigns off the same contact list.
Do I have to build journeys from scratch?+
No. Ready-made recipes for welcome, cart, nurture and win-back flows give you a proven starting point you can customize in minutes.
How are journeys triggered?+
Journeys start from triggers like a new signup, a stage change or an event, then use delays and branches to send the right email at the right time.
Can I see how a journey is performing?+
Yes. Each journey reports engagement and conversions step by step, so you can see what’s working and refine over time.
How much do campaigns and journeys cost?+
During beta you get 2 months free, then a flat $29/month. No credit card is required to start.

Start turning contacts into customers today

Connect your own Twilio and go live in minutes. 2 months free, no credit card required.