Product · SMS Marketing

Texts your customers actually read

Send campaigns and have real two-way conversations over SMS — with delivery tracking and opt-outs handled for you.

SMS marketing, done right

The channel your customers open in minutes

Email is essential, but nothing reaches a customer faster than a text. DialonCloud gives you bulk SMS campaigns and two-way conversations in one place, with delivery tracking and opt-outs handled for you. That means higher open rates for your offers and reminders — without the compliance headaches.

Because SMS shares the same contact list as your email and calls, you can send the right text at the right moment — a promo, an appointment reminder, a back-in-stock alert — and let replies flow into a shared inbox your whole team can work from. One platform, every channel, real conversations — with automatic UTM tracking on every link so you can see exactly which text drove the click.

Two-way inbox
Replies land in a shared inbox so conversations never dead-end.
Instant reach
SMS gets seen in minutes — perfect for offers, reminders and follow-ups.
Opt-outs respected
Contacts who opt out are suppressed from future sends automatically.

Everything in SMS Marketing

Bulk SMS campaigns
Two-way shared inbox
Personalization tokens
Delivery tracking
Opt-out handling
Message templates
Segment targeting
UTM link tracking

Ways teams use SMS

Four high-impact text playbooks you can launch in minutes.

TIME-SENSITIVE OFFERS
Flash sales that actually get seen

A limited promo only works if people see it in time. Text lands in minutes, so a same-day flash sale or restock reaches your list while the offer is still live — and delivery tracking tells you it got there.

REMINDERS
Cut no-shows and missed steps

Appointment, payment and renewal reminders over SMS keep customers on track. Schedule them as a campaign so every contact gets the nudge at the right time.

TWO-WAY SUPPORT
Conversations, not broadcasts

When customers can text back, questions get answered and deals move forward. Replies land in a shared inbox so your team picks up right where the campaign left off.

CROSS-CHANNEL FOLLOW-UP
Back up email with a text

Send an SMS campaign to the segment that didn’t open your email — a one-two punch that lifts response without extra tools.

SMS marketing FAQs

The questions teams ask before turning on texting.

How fast do SMS messages get delivered?+
SMS is typically seen within minutes of sending, which makes it ideal for time-sensitive offers, reminders and follow-ups. DialonCloud tracks delivery so you know exactly what landed.
Can customers reply to my texts?+
Yes. DialonCloud runs true two-way SMS — replies land in a shared inbox so your team can hold real conversations instead of blasting one-way messages.
How do you handle opt-outs?+
Contacts who opt out are suppressed from future sends automatically, and we keep you on clean, permission-based lists so you protect your sender reputation.
Can I coordinate SMS with email and calls?+
Yes. SMS, email and call campaigns all run off the same contact list, so you can send a text blast to the same segment right after an email — from one place.
Can I segment who receives each text?+
Yes. Target texts at exactly the right segment using your CRM data — by activity, purchase history, location or any custom field.
How much does SMS marketing cost?+
During beta you get 2 months free, then a flat $29/month. No credit card is required to start sending.

Start turning contacts into customers today

Connect your own Twilio and go live in minutes. 2 months free, no credit card required.